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#51878
Scuba manufacture warranty - How valuable is it?
Greg - 11/10/2008 4:28 PM
Category: Survey
Replies: 69

Some divers return broken scuba gear directly to the manufacturer, some divers fix the problem themselves, some divers deal directly with the store they bought from, some divers don’t use the warranty and just buy new stuff. Here’s my question: Have you ever had to use the manufacture’s warranty that came with your scuba gear purchase to fix a problem?
#870
TexasDiver - 3/30/2009 12:46 PM
[Choose #3] It might take a little longer to get resolved but ,I just take it to my LDS and they get it fixed. I spend toooo much $$$$ for them not to fix it for me :)
#7373
UWnewbee - 3/03/2009 10:00 PM
[Choose #5] the same happened to me as a new car warranty.. warranty expired, the problem happened
#617
Astros5 - 1/15/2009 5:47 PM
[Choose #5] haven’t had a problem yet but will prob go through LDS
#3187
sps3006 - 1/14/2009 10:33 PM
[Choose #4] I have never needed a warranty........ I have worn my gear out before it failed.
#825
GB - 12/12/2008 11:07 AM
[Choose #1] as a store owner, we deal with mfg warranties all the time
#50
D_Vince - 12/11/2008 7:42 PM
[Choose #4] I have my own shop, I specialise in Equipment repairs. the ScubaPro Importer doesn’t honor the warr
#26
mphill9929 - 12/09/2008 7:30 AM
[Choose #4] over 30 years of diving - never used a factory warrenty
#153
Rambo13 - 12/08/2008 10:25 PM
[Choose #3] That’s why you buy from a full service dive store. Internet sellers won’t/can’t do it
#1613
AirOn - 12/02/2008 1:43 PM
[Choose #5] It varies and depends, I’ve done all the above and each has its +/-.
#3062
Indiana - 11/24/2008 4:36 PM
[Choose #5] warranty takes to long to fix the problem
#2935
mo - 11/11/2008 1:53 PM
[Choose #1] mask and computer failed both Mares replaced no problem A+
#3934
mistigold - 11/11/2008 3:56 AM
[Choose #1] My BC had a pin hole, printed return paper work on line, sent it back an in one week had a new one
#3936
seawolfdiving - 11/10/2008 8:39 PM
[Choose #3] one of the benefits of dealing with a dive shop. They take care of it.
#6537
MonkeyDiver - 11/10/2008 8:19 PM
[Choose #3] Dive shops usually provide better warranty service than the big sport stores.
#3091
divemaiden - 11/10/2008 5:20 PM
[Choose #5] I haven’t had any issues with any of my gear