I have emailed them on several occasions now and still have not received a response. Also I have noticed that since CW2cJ wrote the above on the 5/4/2014 the cost of the iGills is now over a staggering $300!!!! so a price increase of a whopping $136- almost double. I for one will not be buying one a) stupid price increase b) lack of customer service
I dread to think what would happen if one flooded and you tried to contact them!