I believe that many dive shops are experiencing problems due to one factor! Staff that have no idea of what they are talking about. I have gone to a few shops to assist students of mine. I do not promote any specific gear, but I will tell students that ask what not to buy on the grounds that they will get no service from the vendor. I have been in shops, the vendor does not know me, and then I listen to what they have to say on the gear they are trying to sell. Most staff are just trying to make a sale, and not sell what is best for the diver. A LOT OF DIVERS WILL PAY EXTRA IF THEY ARE GOING TO GET SERVICE!!!!!!!!!!